/* =========================================================================
   VOICE AGENT — live AI-call panel.
   Restrained enterprise-SaaS aesthetic: dark navy consistent with the parent
   .agent-section, a single blue→cyan accent, hairline borders, generous
   whitespace, and calm purposeful motion (equalizer waveform + soft sonar
   pulse). No neon plasma, scanlines, or holographic grid. Scoped to .voice-lab.
   ========================================================================= */
.voice-lab{
  --vl-ink:#EAF2FC; --vl-ink2:#AEBED6; --vl-muted:#79879F;
  --vl-accent:#3B9EFF; --vl-accent2:#5AD1FF; --vl-green:#2DD4A7; --vl-red:#F2716B; --vl-amber:#F4B740;
  --vl-surface:rgba(255,255,255,.04); --vl-surface2:rgba(255,255,255,.02);
  --vl-line:rgba(148,180,220,.14); --vl-line2:rgba(148,180,220,.07);
  --vl-fh:'Space Grotesk',sans-serif; --vl-fb:'Inter',sans-serif; --vl-fm:ui-monospace,'JetBrains Mono',Menlo,Consolas,monospace;
  position:relative;overflow:hidden;margin:56px 0 6px;padding:40px 38px 40px;
  border-radius:22px;border:1px solid var(--vl-line);
  background:
    radial-gradient(620px 300px at 50% -30%,rgba(59,158,255,.09),transparent 70%),
    linear-gradient(180deg,rgba(255,255,255,.028),rgba(255,255,255,.008));
  box-shadow:0 24px 60px rgba(0,0,0,.26);
}
@media(max-width:640px){.voice-lab{padding:28px 20px}}
.voice-lab>*{position:relative;z-index:1}

/* heading */
.voice-lab .vl-eyebrow{display:inline-flex;align-items:center;gap:9px;font-family:var(--vl-fm);font-size:11px;font-weight:600;
  letter-spacing:.14em;text-transform:uppercase;color:var(--vl-muted)}
.voice-lab .vl-live{width:7px;height:7px;border-radius:50%;background:var(--vl-red);box-shadow:0 0 0 3px rgba(242,113,107,.16);animation:vlBlink 1.8s infinite}
@keyframes vlBlink{0%,100%{opacity:1}50%{opacity:.35}}
.voice-lab .vl-title{font-family:var(--vl-fh);font-weight:600;font-size:clamp(23px,2.8vw,32px);line-height:1.16;letter-spacing:-.01em;margin:12px 0 0;color:var(--vl-ink);max-width:26ch}
.voice-lab .vl-title .accent{color:var(--vl-accent2)}

/* stage layout */
.voice-lab .vl-stage{position:relative;display:grid;grid-template-columns:288px 1fr;gap:26px;margin-top:34px;align-items:start}
@media(max-width:960px){.voice-lab .vl-stage{grid-template-columns:1fr}}

/* play / replay gate — call never autoplays */
.voice-lab .vl-play-overlay{position:absolute;inset:-6px;z-index:6;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;
  border-radius:18px;background:rgba(8,15,32,.72);backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);
  transition:opacity .4s,visibility .4s;text-align:center;padding:20px}
.voice-lab .vl-play-overlay.hidden{opacity:0;visibility:hidden;pointer-events:none}
.voice-lab .vl-play-btn{display:inline-flex;align-items:center;gap:11px;font-family:var(--vl-fh);font-weight:600;font-size:14.5px;color:#04101f;
  background:linear-gradient(90deg,var(--vl-accent),var(--vl-accent2));border:none;border-radius:100px;padding:14px 26px;cursor:pointer;
  box-shadow:0 8px 26px rgba(59,158,255,.32);transition:transform .2s,box-shadow .2s}
.voice-lab .vl-play-btn:hover{transform:translateY(-1px);box-shadow:0 12px 34px rgba(59,158,255,.42)}
.voice-lab .vl-play-ic{font-size:11px}
.voice-lab .vl-play-overlay p{font-family:var(--vl-fb);font-size:12.5px;color:var(--vl-ink2);max-width:32ch;margin:0;line-height:1.5}

/* left column: case + orb */
.voice-lab .vl-orb-col{display:flex;flex-direction:column;align-items:center;gap:16px;border:1px solid var(--vl-line);
  border-radius:16px;background:var(--vl-surface2);padding:20px 18px 22px}
.voice-lab .vl-case{display:flex;align-items:center;gap:11px;width:100%}
.voice-lab .vl-avatar{width:40px;height:40px;border-radius:50%;flex:none;display:grid;place-items:center;
  border:1px solid rgba(90,209,255,.22);background:linear-gradient(135deg,rgba(59,158,255,.18),rgba(90,209,255,.05));color:#CFE0F2}
.voice-lab .vl-avatar svg{width:22px;height:22px}
.voice-lab .vl-case b{display:block;font-family:var(--vl-fh);font-size:13.5px;font-weight:600;color:var(--vl-ink)}
.voice-lab .vl-case span{display:block;font-family:var(--vl-fm);font-size:10.5px;color:var(--vl-muted);margin-top:3px}
.voice-lab .vl-timer{margin-left:auto;font-family:var(--vl-fm);font-size:12px;color:var(--vl-ink2);border:1px solid var(--vl-line);border-radius:7px;padding:4px 9px}

.voice-lab .vl-orb-wrap{position:relative;width:196px;height:196px;display:grid;place-items:center;margin:6px 0 2px}
.voice-lab .vl-orb{position:relative;width:168px;height:168px;border-radius:50%;display:grid;place-items:center;
  background:radial-gradient(circle at 50% 42%,rgba(59,158,255,.16),rgba(9,18,38,.55) 68%);
  border:1px solid rgba(90,209,255,.22);box-shadow:inset 0 0 34px rgba(59,158,255,.10);
  transition:box-shadow .45s,border-color .45s}
.voice-lab .vl-orb.speak{border-color:rgba(90,209,255,.48);box-shadow:inset 0 0 42px rgba(59,158,255,.20),0 0 34px rgba(59,158,255,.16)}
.voice-lab .vl-orb.listen{border-color:rgba(45,212,167,.42);box-shadow:inset 0 0 42px rgba(45,212,167,.14),0 0 28px rgba(45,212,167,.12)}
.voice-lab .vl-ring{position:absolute;width:168px;height:168px;border-radius:50%;border:1px solid rgba(90,209,255,.34);opacity:0;pointer-events:none}
.voice-lab .vl-orb.speak .vl-ring{animation:vlPulse 2.6s ease-out infinite}
.voice-lab .vl-orb.listen .vl-ring{border-color:rgba(45,212,167,.32);animation:vlPulse 3.2s ease-out infinite}
.voice-lab .vl-orb.speak .vl-ring:nth-child(2),.voice-lab .vl-orb.listen .vl-ring:nth-child(2){animation-delay:.9s}
.voice-lab .vl-orb.speak .vl-ring:nth-child(3),.voice-lab .vl-orb.listen .vl-ring:nth-child(3){animation-delay:1.8s}
@keyframes vlPulse{0%{transform:scale(1);opacity:.5}100%{transform:scale(1.42);opacity:0}}
.voice-lab .vl-orb canvas{position:relative;z-index:1}

.voice-lab .vl-state{display:inline-flex;align-items:center;gap:8px;font-family:var(--vl-fm);font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--vl-muted)}
.voice-lab .vl-state .dot{width:6px;height:6px;border-radius:50%;background:var(--vl-muted);transition:background .3s}
.voice-lab .vl-state.speak{color:var(--vl-accent2)}.voice-lab .vl-state.speak .dot{background:var(--vl-accent2)}
.voice-lab .vl-state.listen{color:var(--vl-green)}.voice-lab .vl-state.listen .dot{background:var(--vl-green)}

.voice-lab .vl-controls{margin-top:6px;display:flex;flex-direction:column;align-items:center;gap:10px}
.voice-lab .vl-lang{display:inline-flex;border:1px solid var(--vl-line);border-radius:100px;padding:3px;background:var(--vl-surface2)}
.voice-lab .vl-lang-btn{font-family:var(--vl-fb);font-size:11.5px;font-weight:600;color:var(--vl-muted);
  background:transparent;border:none;border-radius:100px;padding:6px 15px;cursor:pointer;transition:.2s;line-height:1}
.voice-lab .vl-lang-btn:hover{color:var(--vl-ink2)}
.voice-lab .vl-lang-btn.on{color:#04101f;background:linear-gradient(90deg,var(--vl-accent),var(--vl-accent2))}
.voice-lab .vl-voice-toggle{font-family:var(--vl-fb);font-size:11.5px;font-weight:500;color:var(--vl-ink2);
  background:transparent;border:1px solid var(--vl-line);border-radius:100px;padding:7px 14px;cursor:pointer;transition:.2s}
.voice-lab .vl-voice-toggle:hover{border-color:var(--vl-accent);color:var(--vl-ink)}
.voice-lab .vl-voice-toggle.on{color:var(--vl-ink);border-color:rgba(59,158,255,.4);background:rgba(59,158,255,.08)}

/* right column */
.voice-lab .vl-right{display:flex;flex-direction:column;gap:16px}

.voice-lab .vl-sentiment{border:1px solid var(--vl-line);border-radius:14px;background:var(--vl-surface2);padding:15px 17px}
.voice-lab .vl-sent-head{display:flex;align-items:baseline;justify-content:space-between}
.voice-lab .vl-sent-head span{font-family:var(--vl-fm);font-size:10px;font-weight:600;letter-spacing:.14em;color:var(--vl-muted)}
.voice-lab .vl-sent-head b{font-family:var(--vl-fh);font-size:19px;font-weight:600;color:var(--vl-ink);transition:color .3s}
.voice-lab .vl-sent-track{position:relative;height:6px;border-radius:4px;margin-top:11px;background:rgba(255,255,255,.05)}
.voice-lab .vl-sent-fill{position:absolute;top:0;left:0;height:100%;width:50%;border-radius:4px;background:var(--vl-amber);
  transition:width .7s cubic-bezier(.22,.8,.24,1),background .7s}
.voice-lab .vl-sent-marker{position:absolute;top:50%;left:50%;width:12px;height:12px;margin:-6px 0 0 -6px;border-radius:50%;
  background:#fff;box-shadow:0 0 0 3px rgba(8,15,32,.9),0 1px 4px rgba(0,0,0,.4);transition:left .7s cubic-bezier(.22,.8,.24,1)}
.voice-lab .vl-spark{width:100%;height:30px;margin-top:8px;overflow:visible}
.voice-lab .vl-spark polyline{fill:none;stroke:var(--vl-accent2);stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;
  opacity:.85;stroke-dasharray:600;stroke-dashoffset:600;transition:stroke-dashoffset 1s linear}

.voice-lab .vl-transcript{border:1px solid var(--vl-line);border-radius:14px;background:rgba(6,13,28,.5);
  padding:16px;min-height:210px;display:flex;flex-direction:column;gap:10px}
.voice-lab .vl-msg{opacity:0;transform:translateY(8px);max-width:88%;font-family:var(--vl-fb);font-size:13px;line-height:1.5;
  padding:9px 13px;border-radius:12px;border:1px solid var(--vl-line2)}
.voice-lab .vl-msg .who{display:block;font-family:var(--vl-fm);font-size:9.5px;letter-spacing:.08em;text-transform:uppercase;margin-bottom:4px}
.voice-lab .vl-msg.agent{align-self:flex-start;background:var(--vl-surface2);color:var(--vl-ink2);border-bottom-left-radius:4px}
.voice-lab .vl-msg.agent .who{color:var(--vl-accent2)}
.voice-lab .vl-msg.user{align-self:flex-end;background:rgba(59,158,255,.09);border-color:rgba(59,158,255,.18);color:var(--vl-ink);border-bottom-right-radius:4px}
.voice-lab .vl-msg.user .who{color:var(--vl-accent);text-align:right}
.voice-lab .vl-msg.system{align-self:center;max-width:100%;display:flex;align-items:center;gap:8px;background:transparent;border:none;padding:2px 0;
  font-family:var(--vl-fm);font-size:10.5px;letter-spacing:.02em;color:var(--vl-muted)}
.voice-lab .vl-msg.system .lock{color:var(--vl-green);flex:none;font-size:11px}

/* ---- Agent-action pipeline: icon stepper with progress track + firing state ---- */
.voice-lab .vl-pipe-wrap{border:1px solid var(--vl-line);border-radius:14px;background:var(--vl-surface2);padding:16px 16px 18px}
.voice-lab .vl-pipe-head{display:flex;align-items:center;gap:8px;font-family:var(--vl-fm);font-size:10px;letter-spacing:.14em;
  text-transform:uppercase;color:var(--vl-muted);margin-bottom:16px}
.voice-lab .vl-pipe-live{width:7px;height:7px;border-radius:50%;background:var(--vl-accent2);box-shadow:0 0 8px var(--vl-accent2);animation:vlBlink 1.6s infinite}
.voice-lab .vl-pipeline{position:relative;display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:nowrap}
.voice-lab .pn-line{position:absolute;top:22px;left:7%;right:7%;height:2px;border-radius:2px;background:var(--vl-line);z-index:0}
.voice-lab .pn-line-fill{display:block;height:100%;width:0;border-radius:2px;
  background:linear-gradient(90deg,var(--vl-accent),var(--vl-green));box-shadow:0 0 8px rgba(57,255,176,.55);
  transition:width .55s cubic-bezier(.22,.8,.24,1)}
.voice-lab .vl-pnode{position:relative;z-index:1;flex:1;display:flex;flex-direction:column;align-items:center;gap:10px;min-width:0}
.voice-lab .pn-ic{position:relative;width:44px;height:44px;border-radius:50%;display:grid;place-items:center;flex:none;
  border:1px solid var(--vl-line);background:#0b1730;color:var(--vl-muted);
  transition:transform .35s cubic-bezier(.34,1.56,.64,1),background .3s,border-color .3s,color .3s,box-shadow .3s}
.voice-lab .pn-ic svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.voice-lab .pn-ic::after{content:"";position:absolute;inset:-1px;border-radius:50%;border:2px solid var(--vl-accent2);opacity:0;pointer-events:none}
.voice-lab .pn-l{font-family:var(--vl-fb);font-size:10.5px;font-weight:500;color:var(--vl-ink2);text-align:center;line-height:1.25;max-width:82px;transition:color .3s}
/* firing (agent performing this action) */
.voice-lab .vl-pnode.on .pn-ic{transform:scale(1.16);color:#04101f;border-color:transparent;
  background:linear-gradient(135deg,var(--vl-accent),var(--vl-accent2));
  box-shadow:0 0 0 5px rgba(90,209,255,.14),0 0 24px rgba(90,209,255,.6)}
.voice-lab .vl-pnode.on .pn-ic::after{animation:pnRipple 1s ease-out infinite}
.voice-lab .vl-pnode.on .pn-l{color:var(--vl-accent2);font-weight:700}
@keyframes pnRipple{0%{transform:scale(1);opacity:.75}100%{transform:scale(2);opacity:0}}
/* completed */
/* tint layered over an opaque base so the connector line stays hidden behind the icon */
.voice-lab .vl-pnode.done .pn-ic{color:var(--vl-green);border-color:rgba(57,255,176,.5);
  background:linear-gradient(rgba(57,255,176,.10),rgba(57,255,176,.10)),#0b1730;
  box-shadow:0 0 14px rgba(57,255,176,.22)}
.voice-lab .vl-pnode.done .pn-l{color:var(--vl-ink2)}
@media(max-width:640px){
  .voice-lab .vl-pipeline{flex-wrap:wrap;justify-content:center;gap:16px 4px}
  .voice-lab .pn-line{display:none}
  .voice-lab .vl-pnode{flex:0 0 25%}
  .voice-lab .pn-ic{width:40px;height:40px}
}
@media(prefers-reduced-motion:reduce){.voice-lab .pn-ic::after,.voice-lab .vl-pipe-live{animation:none}}

/* settlement score result */
.voice-lab .vl-result{position:relative;margin-top:26px;max-height:0;opacity:0;overflow:hidden;
  transition:max-height .6s ease,opacity .5s ease,margin-top .4s ease}
.voice-lab .vl-result.show{max-height:520px;opacity:1}
.voice-lab .vl-result-inner{border-radius:18px;border:1px solid rgba(45,212,167,.24);background:rgba(45,212,167,.045);padding:26px 28px}
.voice-lab .vl-result-head{display:inline-flex;align-items:center;gap:8px;font-family:var(--vl-fm);font-size:10.5px;font-weight:600;
  letter-spacing:.12em;text-transform:uppercase;color:var(--vl-green);margin-bottom:20px}
.voice-lab .vl-result-head .tick{width:16px;height:16px;border-radius:50%;background:var(--vl-green);color:#052617;display:inline-grid;place-items:center;font-size:9px}
.voice-lab .vl-result-body{display:grid;grid-template-columns:auto 1px 1fr;gap:32px;align-items:center}
@media(max-width:640px){.voice-lab .vl-result-body{grid-template-columns:1fr;text-align:center}.voice-lab .vl-result-div{display:none}}
.voice-lab .vl-result-div{align-self:stretch;background:var(--vl-line)}
.voice-lab .vl-gauge{position:relative;width:150px;height:150px;flex:none;margin:0 auto}
.voice-lab .vl-gauge svg{position:absolute;inset:0;display:block;transform:rotate(-90deg)}
.voice-lab .vl-gauge circle{fill:none;stroke-width:8}
.voice-lab .vl-gauge .track{stroke:rgba(255,255,255,.06)}
.voice-lab .vl-gauge .fill{stroke:url(#vlGaugeGrad);stroke-linecap:round;stroke-dasharray:396;stroke-dashoffset:396;
  transition:stroke-dashoffset 1.5s cubic-bezier(.22,.8,.24,1)}
.voice-lab .vl-gauge .num{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;
  font-family:var(--vl-fh);font-weight:600;font-size:32px;color:var(--vl-ink);line-height:1}
.voice-lab .vl-gauge .num small{display:block;font-family:var(--vl-fm);font-size:8.5px;font-weight:400;letter-spacing:.14em;color:var(--vl-muted);margin-top:7px;line-height:1.5;text-align:center}
.voice-lab .vl-rows{display:flex;flex-direction:column;gap:11px}
.voice-lab .vl-row{display:flex;gap:16px;font-family:var(--vl-fb);font-size:13px;padding-bottom:11px;border-bottom:1px solid var(--vl-line2)}
.voice-lab .vl-row:last-child{border-bottom:none;padding-bottom:0}
.voice-lab .vl-row .k{width:106px;flex:none;color:var(--vl-muted);font-family:var(--vl-fm);font-size:10.5px;letter-spacing:.03em;text-transform:uppercase;padding-top:2px}
.voice-lab .vl-row .v{color:var(--vl-ink);font-weight:500}
.voice-lab .vl-row .v b{color:var(--vl-green);font-weight:600}
@media(max-width:640px){.voice-lab .vl-row{justify-content:center}.voice-lab .vl-row .k{width:auto}}

@media (prefers-reduced-motion:reduce){
  .voice-lab .vl-live,.voice-lab .vl-orb .vl-ring{animation:none}
  .voice-lab .vl-msg{transition:none}
}